Hale Pulsifer

Disability Inclusion Strategist, Speaker & Consultant

Transforming Customer Experiences and Workforce Engagement Through Disability Inclusion

As the driving force behind Fidelity Investment's industry-leading accessibility and disability CX programs, Hale Pulsifer provides executives with proven strategies that drive revenue growth, reduce risk, and unlock competitive advantage.Hale specializes in disability inclusion, accessibility strategy, and organizational transformation.With over two decades at Fidelity Investments, he has pioneered programs that expand access for people with disabilities, positioning companies as industry leaders in inclusive practices.

Minds at Work: Building a Culture of Belonging for Mental Health and Neurodiversity - Disability:IN 2023

American Institutes of Research Panel Presentation

"In the disability inclusion space, today’s newcomer is tomorrow’s innovator. The best part of my job is helping clients own their own disability inclusion journeys." - Hale Pulsifer

Speaking Session Topics

Topic 1: Disability Inclusion as a Business Imperative
Duration: 45-60 minutes Audience: C-Suite, Senior Executives, Board MembersKey Takeaways:- Companies with disability inclusion outperform peers by 1.6x in revenue
- How to access $1 trillion in global spending power
- Risk mitigation strategies and compliance frameworks
- Building the business case with data-driven ROI analysis

Topic 2: The Innovation Advantage of Neurodiversity
Duration: 30-45 minutes
Audience: HR Leaders, Talent Acquisition, Innovation TeamsKey Takeaways:- Neurodiversity as a competitive advantage in innovation
- Practical hiring and retention strategies
- Creating inclusive workplace cultures
- Case studies from leading organizations

Topic 3: Mental Health & Wellbeing in the Modern Workplace
Duration: 45-60 minutes Audience: HR Executives, People Operations, Leadership TeamsKey Takeaways:- Breaking stigma and creating psychological safety
- Integrating mental health into workplace benefits
- Measuring business impact of wellbeing programs
- Leadership strategies for mental health advocacy

Topic 4: Family Caregiving: The Hidden Workforce Challenge
Duration: 30-45 minutes Audience: HR Leaders, Benefits Teams, DEI ProfessionalsKey Takeaways:- Understanding the caregiver employee experience
- Designing caregiver-friendly policies and benefits
- Retention strategies for caregiver employees
- Building inclusive cultures that support work-life integration

Topic 5: Accessible Customer Experience Design
Duration: 60-90 minutes (Workshop format available) Audience: Customer Experience Teams, Product Managers, Design TeamsKey Takeaways:- Principles of universal design and accessibility
- Digital accessibility best practices
- Creating inclusive customer journeys
- Measuring accessibility ROI and customer satisfaction

  • Keynote Presentations (45-90 minutes)

  • Panel Discussions (30-60 minutes)

  • Workshop Facilitation (2-4 hours)

  • Executive Briefings (30-45 minutes)

  • Virtual Presentations (All formats available)

Featured Speaking Engagements- Accessing Higher Ground Conference
- Disability:IN Summit
- Corporate Inclusion Leadership Forums
- Financial Services Industry Events

Media Appearances- Investing in Accessibility Podcast
- Fidelity Newsroom Features
- Industry Publications & Webinars
- LinkedIn Live Sessions

Awards & Recognition- ProFound Disability Leadership Award
- Disability:IN Partner Recognition
- Industry Thought Leadership Recognition